FAQ
Frequently asked questions
We welcome everyone. Here we will publish answers to frequently asked questions. We will update this list periodically.
PLAY'A is a high-performance VR video player with a built-in web browser, designed for deep, immersive VR experiences.
PLAY'A is completely free, with no subscriptions or hidden fees. Experience all the power of VR and the full functionality of our app without any additional cost.
Our app is compatible with Meta Quest 2, Quest 3, Quest Pro, HTC Vive, Valve Index, Oculus Rift S, Apple Vision Pro, and devices running Android, iOS, and Windows.
For assistance with device compatibility, contact our support team.
To add a new website to PLAY'A, go to the app's main page, click "Add New Website," and enter the website URL. Please note that not all websites are fully supported. If you encounter any issues, contact the website's customer support first to confirm whether their site is compatible with our app.
PLAY'A is fully compatible with Xbox controllers and PlayStation DualShock 4 and DualSense controllers. Other Bluetooth controllers might work, but we cannot guarantee their compatibility.
Here are three ways to download PLAY'A on your Meta Quest 2/3/Pro:
From the Meta Horizon App: Open the Meta Horizon App on your phone, search for "PLAY'A Video Player," and download it. The app will automatically install on your Meta Quest 2/3/Pro.
From the Meta Oculus Browser: Open the Meta Quest browser and visit https://www.playavr.com/ or https://www.meta.com/experiences/playa-video-player/3447691518693868/
From the Meta App Store:
1. Turn on your Meta Quest headset.
2. Open the App Store.
3. Search for "PLAY'A Video Player."
4. Scroll down to "More apps and Games" in the search results.
5. Select PLAY'A , view details, and download the app.
For a step-by-step guide on downloading from App Lab, watch this video:
Depending on their terms and conditions, many websites allow users to download videos for offline viewing. Downloaded videos can be found in the "Download Manager" of our app, which you can access by tapping the cloud icon in the main menu.
PLAY'A allows you to easily access and enjoy local media files directly within the app. Tap the "folder" icon on the main menu to open the file explorer, browse your device’s storage, and select the files you want to play. PLAY'A will automatically detect the format and start playback.
Please note that the process may vary by device. For further assistance, contact our customer support.
To locate your device ID, go to the app settings and find the "About" section. You can access the app settings by tapping the gear icon in the main menu at the bottom of the screen.